The ability to add a third person to an established call is called a three way calls. This can also be referred to as a conference call.
If more than three people are needed on a conference call, we have a dedicated conferencing service available that can meet this requirement.
The create a three way call you will establish the first call, then you will establish the second call. Once both calls are active they are merged together. Lets walk through each step!
Establish the first call. This can be someone that has called you or someone you call. At this point it's just a regular phone call.
To add the third person to the call, select the “Confrnc” soft key,if you do not see this key, press the “More” soft key first.
Enter the extension or phone number of the third person, then press the “Send” softkey".
The first person you called is now on hold and you will be connected to the second person you dialed. This gives you an opportunity to inform the third person you are about to add them to a conference call.
Once the third call is established you will press the “Confrnc” soft key again to join merge all three calls into one
Now that you know how to set up conference calls, we will show you how our transferring calls options can help you re-route calls when needed.
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